Refund Policy for Idea Graphix

To get a refund, we’d like the chance to assist you first. Reach out to our support through chat, tech tickets, or at Give our Support Team 24 to 72 hours to respond, but we often aim to get back to you much sooner.

Because digital media like software can be downloaded right away, it can’t be returned. There isn’t a trial period after buying it, so all sales are final. Once you’ve bought the software or service, it can’t be returned, so refunds aren’t possible.

We’re committed to helping you if the product doesn’t work or isn’t as promised. Refunds are possible if you haven’t downloaded the product or if it’s completely unusable or broken.

However, there are situations where refunds won’t be granted, like if you simply choose not to use what you bought. We’re here to support you with any issues, but we also expect you to understand what you’re purchasing.

We’ll evaluate refund requests case by case. However, there are situations where we might refuse a refund, like changing your mind after purchase, accidental purchases, or if the product doesn’t work due to website settings.

Despite these rules, we prioritize our customers’ satisfaction and encourage you to contact our support for any help or issues. We’ll do our best to ensure you’re completely happy with our service.